Customer Engagement Solutions for Business Services & Elections
Two-Way SMS
Benefits:
- Directly communicates alerts, reminders and information to educate, motivate and activate people
- Sends out information to large lists quickly and easily
- Allows for access to multiple languages
Virtual Assistant for Government Services
Benefits:
- Reduces inbound questions and call hold-times
- Provides answers 24/7 to questions quickly, conveniently and confidentially
- Reduces staff burden
- Provides info in multiple languages
- Allows you to send materials in advance to help customers prepare for their call
- Enables customers to schedule for a time convenient for them
