Reimagining Government Services

CommunityCX enables government agencies to provide effective services that delivers results.

We provide customer experience solutions for health, human services and social services programs.

About UsOur Solutions

SmartCompliance 360 Suite of Automation Solutions

Benefits:
  • Save Staff Time
  • Reduce Errors
  • Increase Compliance
  • Reduce Churn
Affordable and Reliable:
  • Easy to add to existing systems
  • Well-governed implementation
  • All inclusive pricing

Two-Way SMS

Benefits:
  • Directly communicates alerts, reminders and information to educate, motivate and activate people
  • Sends out information to large lists quickly and easily
  • Allows for access to multiple languages

Virtual Assistant for Government Services

Benefits:
  • Reduces inbound questions and call hold-times
  • Provides answers 24/7 to questions quickly, conveniently and confidentially
  • Reduces staff burden
  • Provides info in multiple languages
    ‍
  • Allows you to send materials in advance to help customers prepare for their call
    ‍
  • Enables customers to schedule for a time convenient for them

Built for Government Agencies’ Needs

Reliable

Federal agencies can leverage the experience and expertise with CCX at all levels.

Scalable

CCX’s products and services have demonstrated scalability to meet federal agencies needs.

Easy to Procure

CCX is available through numerous contracting options.

Contact us
© 2025 CommunityCX. All rights reserved.