Reimagining Government Services

CommunityCX enables government agencies to provide equitable and effective services that delivers results for all.

We provide outreach, communications and customer experience solutions for social services, health and human services.

About Us Our Solutions

Customer Engagement Solutions for Business Services & Elections

Two-Way SMS

Benefits:

Directly communicates alerts, reminders and information to educate, motivate and activate people
Sends out information to large lists quickly and easily
Allows for access to multiple languages

Virtual Assistant for Government Services

Benefits:

Reduces inbound questions and call hold-times
Provides answers 24/7 to questions quickly, conveniently and confidentially
Reduces staff burden
Provides info in multiple languages
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Allows you to send materials in advance to help customers prepare for their call
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Enables customers to schedule for a time convenient for them

Built for Government Agencies’ Needs

Reliable

Federal agencies can leverage the experience and expertise with CCX at all levels.

Scalable

CCX’s products and services have demonstrated scalability to meet federal agencies needs.

Easy to Procure

CCX is available through numerous contracting options.

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